Returns and Refunds Policy
AFERIY offers a 30-day money-back guarantee for all electronics purchased directly through our store, provided they are returned in their original packaging with all accessories. We are committed to ensuring your power solutions meet your expectations or providing a hassle-free resolution.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Pack Your Device
Securely place the product in its original box including all cables, manuals, and power adapters to ensure a full refund eligibility.
- 3.Ship to AFERIY
Affix the provided shipping label to your package and drop it off at the designated carrier location for transit to our inspection center.
- 4.Inspection and Refund
Once our technicians verify the device condition, your refund will be processed to your original payment method within 5 to 7 business days.